FAQs

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

Shipping can take up to 10 business days.


Due to global supply chain challenges, shipping times could be longer than usual.

For orders above £50.00 and above, our Standard shipping option offers a delivery time of 2 to 4 business days, and the shipping cost is waived – it's on us!

For orders below £50.00, our Standard shipping ensures your order reaches you in 2 to 4 business days. The shipping cost for this option is £5.99 GBP.

Certainly! We will send you an email with your tracking link within 2 business days after placing your order.

Returns & Refunds

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

The cost of the return shipping is handled by the customer.